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Store Policy
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 ​Welcome to Furmazing Finds! We’re dedicated to providing top-quality pet products and service with heart. By shopping with us, you agree to the following policies designed to protect our customers, our brand, and our furry friends.

Customer Care

Our customers (and their pets!) come first. We’re here to assist with product questions, sizing help, and order support. You can reach us via:

 

Privacy & Safety

Your privacy is important to us. We use industry-standard encryption and secure payment gateways to protect your personal and payment information. We will never sell or share your data with third parties.

Accepted Payment Methods

We accept the following secure payment methods:

 

  • Visa / MasterCard / American Express / Discover

  • PayPal

  • Stripe

  • CashApp

  • Apple Pay / Google Pay

 

 

All payments are processed in USD. Orders will not be shipped until payment is received in full. 

Return & Refund Policy

Returns & Exchanges

 

 

  • Returns are accepted within 7 days of delivery.

  • Items must be unopened, unused, and in original packaging.

  • Food, treats, grooming tools, and custom items are final sale.

  • Return shipping is the responsibility of the customer unless the item was damaged or incorrect upon arrival.

 

 

To request a return, contact us at returns@Furmazingfinds.com with your order number and reason for return. Unauthorized returns will not be processed.

 

 

Refunds

 

 

  • Once we receive and inspect your return, approved refunds will be issued to your original payment method within 7–10 business days.

  • Original shipping fees are non-refundable.

 

 

 

Damaged or Incorrect Items

 

 

Please email us within 48 hours of delivery with clear photos of the issue. We’ll work quickly to make it right.

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